Active leak, sagging roof, or snow blocking the only way out? These are the calls that do not wait for the storm to pass.
Call (970) 236-7078Call — do not use the form. Emergencies are handled by phone. Call (970) 236-7078.
If water is coming through your ceiling, a roof is sagging, or snow has blocked the only way out of a building, that is a same-day call. Emergency roof snow removal in Aspen exists for the situations where waiting until the storm passes is the expensive choice.
Priorities in order: make it safe, stop the water, then remove the load. On an active leak that usually means steaming a relief channel through the ice dam first so trapped water drains outward instead of into the house — that alone often stops the interior leak within the hour. On a structural call it means getting weight off the most heavily loaded areas first, in lifts, rather than trying to clear the whole roof at once. Ice over an entrance gets brought down under control before anything else happens beneath it.
The town averages 170.8 inches of snow a year under NOAA's 1991–2020 normals, concentrated in December through March — three consecutive months averaging over 27 inches each. Pitkin County's design criteria list a winter design temperature of −16°F and a weathering severity of “Severe.” Add complex architecture with multiple roof planes, valleys, dormers and lower roofs tucked under bigger ones, plus a housing stock where a meaningful share of homes are empty mid-storm, and you get problems that are well developed before anyone notices them.
The worst outcomes in this valley happen at houses nobody is standing in. A leak that starts on a Tuesday and is found three weeks later is not a drywall repair anymore. If you own or manage a home that sits empty, a storm-triggered check is the cheapest insurance available — and it is the difference between a $400 visit and a five-figure restoration.
Once the immediate problem is handled, the conversation turns to why it happened. Ice dams come from heat loss and drainage. Heat cable keeps drain paths open. Snow retention stops uncontrolled releases onto walkways and lower roofs. Emergencies repeat until the cause is addressed.
Water coming in, a sagging roof, or blocked egress in Aspen — this is a phone call, not a form.
(970) 236-7078Water actively entering the building. A roof that is visibly sagging or making noise. Doors and windows binding suddenly. Snow shed blocking the only exit from a building. A lower roof, deck or carport buried by a release off a higher roof. Anything involving a possible blocked furnace or water-heater flue. Those are same-day calls.
If water is coming through a ceiling, put a container under it and, if the ceiling is bulging, pierce the low point with a small hole to let trapped water drain in a controlled way — a bulging ceiling is holding weight. Move anything valuable out from under it. Do not get on the roof. Do not start chipping at ice from a ladder. If you suspect a blocked flue, get people out and call the utility.
Storms do not observe business hours and neither does this work. Emergency roof snow removal in Aspen runs through storm cycles, including nights and weekends. Daylight is safer for roof work, so where a situation can be stabilized overnight and finished at first light, that is usually the better call.
In Aspen proper, typically same day during a storm cycle. Down-valley in Basalt, Carbondale or Glenwood Springs, add drive time — and during a big valley-wide cycle everyone in this trade is triaging. Genuine structural and active-leak calls go first.
Usually yes. Emergency and after-hours response carries premium rates across this trade, and ice dam work billed hourly can run to the top of the $150 to $700 range on an emergency call. It is still dramatically cheaper than replacing a ceiling, insulation and flooring.